Job Title:

Administrative Assistant

Company:

eCLIPSE Network Solutions/Sippit Corp

Location:

Capital Region/Albany

Administrative Assistant (Full Time)

$38,000 - $42,000 / yr.

Job Summary:

We are a growing Managed Services Provider (MSP) looking for full-time, in-person dedicated and organized Administrative Assistant to join our team. The successful candidate will support our daily office operations, assist in organizing our IT projects and with assigning incoming tickets as well as dispatching technicians to customer sites as needed. Strong attention to detail, excellent communication skills, and a solid understanding of office management systems are required.

Responsibilities

  • Answering and directing phone calls, as well as managing email correspondence with clients.
  • Creating, maintaining, and entering information into spreadsheets and core applications.
  • Maintaining filing systems both electronically and physically.
  • Assisting in the preparation of regularly scheduled reports.
  • Preparing reports and presentations as needed.
  • Assisting with billing and bookkeeping tasks.
  • Managing office supplies.
  • Supporting IT staff with project coordination and tracking.
  • Scheduling appointments, meetings, and conferences for the team.
  • Assisting with the onboarding of new clients, including contract administration.

Qualifications

  • High school diploma or equivalent; Associate degree in business, administration, or related field preferred.
  • Proven experience as an administrative assistant, virtual assistant, or office admin assistant.
  • Knowledge of office management systems and procedures.
  • Proficient in Microsoft Office Suite and comfortable with learning new technology and software.
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task.
  • Familiarity with the IT industry or MSPs is a plus
  • Experience utilizing Autotask / Customer Relationship Management system is a plus.

About eCLIPSE Network Solutions

eCLIPSE Network Solutions is a dynamic and fast-growing Managed Services Provider, delivering comprehensive IT solutions to businesses of all sizes. We believe in fostering an environment of collaboration and continuous learning, with a strong emphasis on work-life balance.

Benefits

  • Medical, Dental, Vision offered,
  • Life insurance, employer paid
  • 401(k) with employer matching
  • Paid Vacation, Holiday, and Personal/Sick time.

To Apply:

If you have the requisite qualifications and think you could thrive in this role, please submit your resume along with an introductory cover letter detailing your interest and qualifications to careers@eclipsens.com.

eCLIPSE Network Solutions is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Individuals must be legally authorized to work in the United States without sponsorship.

This job posting covers the main tasks that are anticipated. Other tasks may be assigned as necessary.